Field Collector (Head Office)

Duties and Responsibilities

1. Collection Efficiency

  • Achieves and maintains collection efficiency target following the company credit standard policy and
    guidelines.
  • Receives, evaluates, and conducts initial interview of walk-in customers.
  • Conducts credit investigation within required proximity and work hours.
  • Conducts unit/collateral verifications of approved loan applicants.
  • Maintains the up-to-date status of customer’s visit card.
  • Conducts a pre-collection visit a week before the first due date and regular collection follow-up on delinquent or past due account.
  • Remits all collections and unissued official receipts to admin office/branch manager before the end of the day

2. Remedial Management

  • Undertakes and conducts personal visit of delinquent accounts and initiates immediate corrective actions whether for restructuring, moratorium, repossession or legal action.
  • Coordinates and discusses with branch manager concerns regarding delinquent accounts.
  • Serves demand letters, return check notice to concerned customer and ensures acknowledgement receipt

3. Documentation

  • Prepares daily itinerary performance report.
  • Encodes credit report on web application system.
  • Prepares credit report and discusses with branch manager.
  • Coordinates with loans clerk on mortgage documentations, postdated check and insurance requirements
  • Assists on registration of necessary loan documents

Qualifications

  • At least Bachelor’s Degree in any field of study
  • With at least 1-year related work experience in this field
  • Knows basic Microsoft applications (Word & Excel)
  • With valid driver’s license and motorcycle is required
  • Willing to do field work

Location: Head Office

Department: HO-RFSC

Position: Field Collector

Ready to become an integral part of our team? Share your resume with us at hr-recruitment@rfc.com.ph and let’s embark on this journey together.
Field Collector