Frequently Asked Questions
How can we help you?
Application and Approval
You may visit apps.rfc.com.ph and fill out the online application form. It’s Easy! You may contact the following numbers so one our account executives can assist you. Globe: +63945-833-7483 | Smart: +63 961-136-1160 Landline: (+632) 8584-6033
You are eligible if you meet the following requirements:
- You should be a Filipino citizen not lower than eighteen (18) years of age
- Residency of at least two (2) years, except if you are a new home owner
- Good character and reputation
- A source of income. If employed, you should have been connected with your current employer for at least two (2) years with a minimum basic monthly salary of Php 18,000. If you are a professional or self-employed, you should have been in the same profession or the same business for at least three (3) years, and your business should have been operational for at least two (2) continuous years with profitable operations.
It depends on the kind of loan product you will avail. The interest rates and processing time also vary depending on the type of product that you apply for.
The basic requirements are the following:
- 2 valid government ID’s (if employed, pls include company ID)
- Proof of Billing
- Proof of Income (3-month payslip)
- Residential, Business, or Employment Address Map
- Certificate of Employment
- Business Barangay/ Business/ DTI Permit (for business owners)
Our RFC representative will call to inform you if your application is already approved. He/she will also request to complete the required documentation and will share instructions on how you can claim your loan.
There is no need to pay off your loan. You can renew your loan if you have already paid at least fifty percent (50%) of your loan. However, the balance will be deducted from the proceeds of your new loan application.
You may contact the following numbers so one our account executives can assist and check your eligibility.
Send an email at customercare@rfc.com.ph with a subject of RENEW MY LOAN or call us with the following numbers:
Globe: +63945-833-7483 | Smart: +63 961-136-1160
Landline: (+632) 8584-6033
No need. You are only required to send the latest proof of your income or bank statements.
Generally, yes. You may have a higher chance of getting your new loan approved and even a higher loan amount, especially if you have good credit standing with us.
Considering that this is a renewal loan application, the procedure will be much shorter. It is possible that we will request updated documents from you if applicable.
Fees and Repayments
Loan Applications done online are free. RFC application forms from the branches are not for sale. But there will be upfront charges like processing/notarial fee if you wish to process your application to your nearest branch.
You can easily settle your monthly payments through our payment partners. Visit this link to check our partners and fees. rfc.com.ph/partners
Note: Post-dated Checks (PDC) are required for loans amounting to PHP100,000 and above. Upon the release of your loan, you may issue PDCs as a form of security of payment to us.
Send an email at customercare@rfc.com.ph or you may contact the following numbers so one our account executives can assist you.
Globe: +63945-833-7483 | Smart: +63 961-136-1160
Landline: (+632) 8584-6033
Yes, you will. Please contact the RFC branch that handles your account and they will provide you with the computation for your refund.
Send an email at customercare@rfc.com.ph or you may contact the following numbers so one our account executives can assist you.
Globe: +63945-833-7483 | Smart: +63 961-136-1160
Landline: (+632) 8584-6033